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Palace Hotel Tokyo: A Guide to the Marunouchi Moat-Side Luxury Stay

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Palace Hotel Tokyo: A Guide to the Marunouchi Moat-Side Luxury Stay

Overlooking the Imperial Palace gardens and moats in Marunouchi, Palace Hotel Tokyo is an independent luxury hotel recognised for its private balconies, acclaimed fine dining, and refined omotenashi hospitality.

Palace Hotel Tokyo

Información verificada por última vez el November 10, 2026

Ubicación

Palace Hotel Tokyo

1-chōme-1-1 Marunouchi, Chiyoda City, Tokyo 100-0005, Japan

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Detalles

What makes it special

Palace Hotel Tokyo stands out among Tokyo's luxury properties for its prestigious address facing the Imperial Palace moat, offering rare private balconies in a dense financial district. The hotel has consistently earned the Forbes Travel Guide Five-Star award annually since 2016 and was awarded Three Michelin Keys in the 2024 Michelin Guide. Its distinct identity marries contemporary Japanese understated elegance with expansive natural park views uncommon in central Tokyo.

Consejos prácticos

  • Forbes Travel Guide Five-Star award winner annually since 2016
  • Recipient of Three Michelin Keys in 2024
  • Rare private open-air balconies overlooking the Imperial Palace gardens
  • Independent Japanese luxury flagship property

History, setting & people

Palace Hotel Tokyo was completely rebuilt from the ground up and officially opened in May 2012 on the historical site of the original Hotel Teito (opened in 1947) and the first Palace Hotel (opened in 1961). The property is developed and operated by Palace Hotel Co., Ltd., maintaining its heritage as an independent Japanese-owned and managed brand. Positioned in the prestigious business and cultural heart of Marunouchi, the architecture was intentionally designed to blend seamlessly with the bordering verdant moat walls and pine tree gardens of the Imperial Palace.

Consejos prácticos

  • Reopened in May 2012 following a full multi-year reconstruction
  • Heritage site dating back to Hotel Teito in 1947 and Palace Hotel in 1961
  • Owned and operated independently by Palace Hotel Co., Ltd.
  • Situated directly on the historic moat in the Marunouchi district

Signature spaces & highlights

The hotel's design emphasises natural light, muted earth tones, and a close visual connection to nature. Signature spaces include a dedicated wedding chapel featuring a floor-to-ceiling glass wall framing Imperial Palace greenery, and extensive art collections curated with over 1,000 commissioned pieces of Japanese contemporary art. The ground-floor moat-side promenade and light-filled lobby lounge create an immediate transition from the corporate grid of Otemachi to a serene waterside retreat.

Consejos prácticos

  • Water-facing wedding chapel with floor-to-ceiling garden views
  • Curated art collection featuring over 1,000 contemporary Japanese works
  • Lobby Lounge framed by walls of natural stone and moat greenery
  • Open-air waterside terrace promenade

Rooms, views & choosing your experience

Accommodations comprise 290 guest rooms and suites, with most featuring private open-air balconies overlooking Wadakura Fountain Park and the Imperial Palace gardens. Deluxe and Grand Deluxe rooms provide choices between tranquil moat views or dynamic Tokyo city skyline orientations. Guests reserving Club categories or Suites receive dedicated access to the Club Lounge on the 19th floor, which offers private check-in, afternoon tea, evening cocktails, and an outdoor terrace with elevated panoramic views.

Consejos prácticos

  • 290 guest rooms and suites, most equipped with open-air balconies
  • Moat View rooms looking across Wadakura Fountain Park and Imperial gardens
  • City View rooms oriented toward Marunouchi and Otemachi high-rises
  • 19th-floor Club Lounge with dedicated check-in and private outdoor viewing terrace

Dining, bars & local flavours

Palace Hotel Tokyo houses ten distinct restaurants and bars celebrating classic French, traditional Japanese, and contemporary international gastronomy. Highlights include the Michelin-starred French restaurant Esterre, operated in partnership with DUCASSE Paris, and Wadakura, which serves multi-course kaiseki alongside dedicated tempura, teppanyaki, and sushi dining rooms. At Pastry Shop Sweets & Deli, the hotel's heritage signature is the Marron Glacé (traditional chestnut cake), made with pureed and whole chestnuts beneath light whipped cream.

Consejos prácticos

  • Esterre: Michelin-starred contemporary French fine dining in partnership with DUCASSE Paris
  • Wadakura: Traditional kaiseki, teppanyaki, tempura, and sushi counters
  • Amber Palace: Michelin-recognised fine dining Cantonese and Shanghainese cuisine
  • Pastry Shop Sweets & Deli: Renowned for the heritage Marron Glacé chestnut cake

Facilities & hospitality

Wellness facilities are anchored by the evian SPA TOKYO, an expansive alpine-inspired wellness retreat equipped with five treatment rooms, a relaxation lounge, sauna, and hot baths. The fifth-floor fitness centre and indoor heated swimming pool feature floor-to-ceiling windows overlooking the Palace moat. The service philosophy centres on unhurried, discrete Japanese omotenashi, offering attentive concierge arrangements and private meeting salons.

Consejos prácticos

  • evian SPA TOKYO featuring alpine-inspired hydrotherapy and wellness treatments
  • 20-metre indoor heated swimming pool overlooking the moat
  • Modern fitness centre with Technogym equipment open 24 hours to guests
  • Exclusive club lounge and private executive meeting spaces

Location & getting around

Palace Hotel Tokyo is situated at 1-1-1 Marunouchi, Chiyoda-ku, Tokyo, directly connected underground to Otemachi Subway Station (served by the Chiyoda, Tozai, Hanzomon, Marunouchi, and Mita lines). Tokyo Central Station is an 8-minute walk away, providing access to nationwide Shinkansen bullet train lines. Private airport transfers from Tokyo Haneda Airport (HND) take approximately 30 minutes by car, while transfers from Narita International Airport (NRT) take roughly 60 to 75 minutes depending on traffic.

Consejos prácticos

  • Direct underground connection to Otemachi Subway Station
  • 8-minute walk to JR Tokyo Station for Shinkansen connections
  • 30-minute private vehicle transfer to Haneda Airport (HND)
  • 60 to 75 minutes by car to Narita International Airport (NRT)

Activities on site & nearby

Guests can engage in morning jogging or brisk walking along the famed 5-kilometre Imperial Palace perimeter loop immediately outside the hotel lobby. Bespoke cultural excursions arranged via private guides include guided architecture and art walks around the Marunouchi gallery district, private tea ceremony experiences, and curated morning visits to Toyosu Fish Market. Nearby luxury shopping along the tree-lined Marunouchi Naka-dori boulevard is located two blocks away.

Consejos prácticos

  • Direct access to the 5-km Imperial Palace outer jogging and walking circuit
  • Curated art and architecture walking itineraries around Marunouchi
  • Private cultural arrangements including tea ceremonies and museum tickets
  • Two blocks from the luxury boutiques of Marunouchi Naka-dori

Travelling with pets

Palace Hotel Tokyo operates a strict no-pets policy throughout all guest rooms, public lobbies, and dining outlets, with exceptions made solely for certified service animals, such as guide dogs.

Consejos prácticos

  • No pets permitted in guest rooms or dining venues
  • Certified guide dogs and service animals permitted in accordance with Japanese regulations

Practical details & individual needs

The hotel provides barrier-free guest rooms equipped with wider doorways, lowered fixtures, and roll-in showers for guests with mobility impairments. Hypoallergenic bedding and feather-free pillows are available upon request during booking. Families travelling with young children can request baby cots, bed guards, and child-sized bathrobes, while private dining rooms across several on-site restaurants accommodate quiet family meals.

Consejos prácticos

  • Wheelchair-accessible barrier-free rooms with specialised bathroom layouts
  • Hypoallergenic and feather-free bedding options upon request
  • Family amenities including baby cots, bed rails, and children's amenities
  • Private dining rooms available across multiple in-house restaurants

Guest questions

Essential practical details to help plan your stay at Palace Hotel Tokyo.

Consejos prácticos

  • Which rooms offer views of the Imperial Palace? Club Deluxe with Balcony, Executive Suites, and Palace Suites directly face Wadakura Fountain Park and the Imperial Palace gardens.
  • What are the age guidelines for the swimming pool? Children aged 5 to 15 may use the indoor swimming pool during specified family hours when accompanied by an adult, while infants under 5 are not permitted.
  • Is there a dress code for dining at Esterre and the Club Lounge? Smart casual attire is required, meaning guests should refrain from wearing slippers, athletic wear, or beach sandals.
  • Does the hotel provide direct airport limousine buses? Scheduled airport limousine bus services connect the hotel with both Narita Airport and Haneda Airport; private sedan transfers can also be pre-arranged.
  • What privileges are included with Club Lounge access? Guests in Club level rooms enjoy private check-in/out, daily breakfast, afternoon tea, and evening cocktails on the 19th floor.

Álbum de fotos

Fuentes oficiales

Información útil

Which room categories feature private balconies overlooking the Imperial Palace?

Balconies are available in specific categories including Deluxe with Balcony, Grand Deluxe with Balcony, and selected Suites facing the moat and Wadakura Fountain Park.

How do guests reach the hotel directly from Otemachi Station?

Guests can access the hotel basement entrance directly through the underground passage linked to Exit C13b of Otemachi Subway Station without stepping outside.

What are the operating access rules for the indoor pool and evian SPA?

The indoor heated swimming pool and fitness centre are complimentary for hotel guests, while spa treatments and specialised thermal bath access require advance reservations and additional fees.

Can the hotel accommodate specific food allergies at its fine-dining restaurants?

All restaurants, including Esterre and Wadakura, cater to dietary restrictions and common food allergies when notified at least 48 hours prior to reservation.

What benefits are provided in the 19th-floor Club Lounge?

Club Lounge privileges include private check-in and check-out, complimentary buffet breakfast, afternoon tea, evening cocktails with canapés, and use of the private meeting room.

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